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New Zealand Pathfinder Limited
NZ-Pathfinder Financial Services
Compliance Information KiwiSaver & Insurance

New Zealand Pathfinder Limited

Introduction

New Zealand Pathfinder Ltd operates independently under its own Financial Advice Provider (FAP) license (FSP743974). As a fully licensed FAP, New Zealand Pathfinder Ltd is committed to delivering professional, compliant, and tailored financial advice services. Operating independently allows us to directly oversee and control all aspects of our financial advice processes, ensuring that our services align consistently with regulatory standards and best practices. Our dedication to transparency, compliance, and client-focused advice defines our approach.

Public Disclosure

We're required to make certain information publicly available before you get financial advice from us. Our disclosure statement covers our licensing status, the products and providers we work with, how we're paid, any conflicts of interest we manage, and our duties under the Financial Advice Code.

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Privacy Policy

Your personal information matters to us. Our privacy policy explains what we collect, why we need it, who we may share it with (like insurers and product providers), how we store and protect it, and how long we keep it. It also sets out your rights under the Privacy Act 2020 to access and correct the information we hold about you.

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Complaints Handling Process

If something hasn't gone the way you expected, we want to hear about it. Our complaints process explains how to raise a concern, what happens next, and the timeframes you can expect from us. If we can't sort it out together, you can take the matter to our independent dispute resolution scheme at no cost to you.

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